COVID-19 Update

At Birch Bay Tax & Accounting the health and safety of our office staff and clients are our top priority. Currently, we are in Phase 2 and our office is open with our regular business hours. However, our office lobby remains closed to the public and we are scheduling clients "by appointment only" for in person, phone, and virtual. 

Here are the proactive steps we have put in place for Phase 2:

  1. Our office is currently open regular business hours Monday - Friday from 9:00AM to 5:00PM. However, our office lobby is closed to the public from November 15, 2020 until January 4, 2021 in compliance with the guidelines set by Washington State Governor, Jay Inslee.
  2. We are prepared to schedule client appointments "by appointment only" -  Please call us at (360)393-3658 to arrange an appointment time.
  3. We encourage clients to use our Secure Firm Portal to send us files and exchange documents online. You can access the portal via our website or https://www.securefirmportal.com or you may drop off your documents to us inside the building in our secure drop box located to the right of our office doors. Please call us at (360)393-3658 for further details regarding this procedure.
  4. To accommodate any concerns, our clients and staff may have we have taken the following additional steps:
    • We have increased the cleaning and sanitation of our offices.
    • We have PPE for your use; mask, gloves, and alcohol-based sanitizer.
    • Tax returns and other client completed work will be delivered electronically whenever possible.
    • We will continue to provide curbside delivery of tax returns or other documents when appropriate.
    • Clients visiting our office will be encouraged to wear a mask.
    • If a client must enter our office "by appointment only" just one staff member will help one client at a time. Additional "by appointment only" clients must wait outside for the office to be sanitized before entering. 
    • All staff will wear a mask and adhere to the 6ft rule.  

If clients are experiencing flu-like symptoms and have a "by appointment only" appointment, please call us at (360)393-3658 to make other arrangements. 

We are committed to serving our clients and staff with care and consideration. We will continue to monitor the situation and take precautionary measures to promote the health and safety of our staff and clients.

Thank you for being a valued client and for your continued trust as we manage through this time together. If you have any questions or need further assistance, please call us at (360)393-3658 or email us contact@bbta1040.com.

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© Birch Bay Tax & Accounting 2020, 8105 Birch Bay Square Street #102, Blaine, WA 98230
T:  (360)393-3658 E:  contact@bbta1040.com

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